Hi,
Open the printer as though you were going to install new ink cartridges then unplug the printer.
Locate the waste ink absorbers in their black rubber frame. They will be located underneath the area where the ink cartridges rest when the printer is in standby mode.
Use a paper napkin to soak up any excess ink that may be in the pads.
Pull the rubber frame free from the printer, wearing gloves to keep your hands clean. Carefully remove the ink absorber pad or pads from the rubber frame. Now insert new ink absorber pads firmly into the rubber frame. Replace the rubber frame in its original position and close the printer.
Hold down the power button, then plug the printer back in. Continue holding the power button down until the printer begins to reset itself and come online.
Wait for the green power light to turn off, then press and release the power button again. It should blink for two to three seconds, then stay lit; this will indicate that the printer has been reset and is ready to print again without errors.
If this doesn't work for you, please comment and let me know, and I will be more than happy to assist you to further resolve your issue.
I will appreciate your feedback and positive rating.
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