The automatic fan will not shut off. I shut the door and there seemed to be a spark and then the fan will not shut off unless I open the door. It sounds like it is always running.

I wonder if you've had trouble with the cooktop lights recently?

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid with a one year guarantee.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan, cooling fan, turntable, and/or inside light operation, too.

Details of our service are at our Web site, along with a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.