My s/no won't work on my software cd that came with my Royal Rp Series dictionary. It shows S/No: 8-17**** on the back of the Royal device and I thought serial numbers were suppose to be longer than that.

It is a school for grown ups.

send a letter to the compeny and say that ether they send a new one or your money back

There is a serial on the CD itself.

Contact Royal at 1-800-524-0799 and see if they can help.

Ola, eu aprendi mexendo mesmo. Estava cursando alemão e ele me ajudou bastante, esse eh o terceiro tradutor que comprei, e o que melhor atendeu minhas necessidades. O unico complicado eh que ele nao vem com o manual, mas alguns dias de uso e voce ja fica craque.

reset the system and when it asks if you want to full reset click yes.

wave like this that I buy a dictionary but not royal which is the password you that in Tral

Have you tried to reset it?
There will be a little hole somewhere for that purpose. Just insert and push an unbent clip into that hole for a few seconds.

same problem here...let me know if you find anything about it..
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1. Press the "time" icon just below the screen until the date and time shows up (not the count down screen)
2. Press the "edit" button (same as the "new" button)
3. Use the number portion (to the right of the screen) to enter the information.
4. To change the am/pm setting, use the "am/pm" button (same as the letter "B") to toggle between the two.
5. Hit "OK" after correct information is set.
5. Screen info should show exactly what you put in with the corresponding day of the week.