Question about Sony PlayStation Portable (PSP) Console

1 Answer

My PSP was in my pocket while playing basketball and now the screen is messed up.

When I turn on my PSP it turns on but the colors are like lines of different colors going vertically on the screen. If the screen gets touched at all the colors will change. I can still listen to music but I can't see what im doing because of the screen problem. Please help me.

Posted by GamerGuyNy on

  • 2 more comments 
  • GamerGuyNy May 25, 2008

    The screen does not show any of the normal colors when i turn it on, but the sound works just fine. I'm hoping that i won't have to buy a new once because i just purchased this one 3 days ago. Any solutions would be greatly appreciated.

  • GamerGuyNy May 27, 2008

    I'm pretty sure that too much pressure was applied to the screen im just wondering if there is an easy or somewhat inexpensive way to solve the problem. Any help is appreciated.

  • lolitalynch May 27, 2008

    My son's playstation has colored verticle lines. Because it is less than a year old, I sent it to Sony for repair. They claimed that the LCD screen was cracked I explained that if this was the case it was not visible, Sony claimed the PSP was cracked on the inside. Never the less, they do not repair the units, the required me to pay an additional $90.00 to exchange the unit. I asked if there were any authorized repair centers to take the PSP in for repair, I was told no by Sony, that was my only option. I had the PSP returned untouched.

  • Anonymous Aug 07, 2008

    blue screen good sound

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1 Answer

Anonymous

Then there is a malfunctioning with the psp i suppose. if u just purchased it, go back to the shop and tell them there is something wrong with it. and they should repair it or if they cant they should replace it. it still should be under warranty, if not then if im not mistaken , by customer's rights we can return a good under 7 days. double check tho.

assuming u didnt drop the psp or damage it in other ways...

Posted on May 25, 2008

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