Screen reading wrong ribbon - had the same ribbon in it since the last printing.

sounds like you have the wrong type of ribbon (POOR QUALITY) OR the ribbon could be set up wrong on the printer or you need to reajust the paper and ribbon guides.
Out of interest how old are the ribbons you are using - do you know the manufacturer date? A few years back I had this problem with one of my clients and it turned out that the ribbons had been sititng on the shelf for 4 year! These degrade quickly!

The roller that captures and advances the ribbon is worn. Try a new ribbon. You may be able to find the roller. Good luck with that.

Sounds like you might either be using the wrong size supplies (wrong length compared to the data going to the printer), or you might not have the correct indexing set on the printer. If you choose a blackmark setting for the index (black mark on the back of the liner so that the printer can detect when to stop), but your printer is set to die cut (no black marks on the liner, only spaces between your labels), then the printer can become confused on where to stop. The same goes for the visa versa of these marks.

Lastly, if you are using a ribbon, or are supposed to use a ribbon, you might find that the printer isn't working because of a ribbon fault.

Just in case neither of these help, what software are you using to make the printer print? Maybe I can help further.

PR-01726 Ribbon Out
Out of print ribbon.
Possible Cause 1 : The print ribbon Cartridge is empty.

Solution 1 : Reload the print cartridge. Change the cleaning sleeve and replace the cartridge in the printer. Run a cleaning card as soon as printing is completed.

Possible Cause 2 : The printer ribbon is not loaded correctly.
Soultion 2 :Load the printer ribbon correctly and then close the cover.

Possible Cause 3 : This ribbon has been completely used.
Solution 3 : Use a new roll of ribbon.

Tips for Success
* When this message appears, replace the old ribbon with the new ribbon of the same type. The printer has already prepared the card data for this ribbon type. You can change the colors of monochrome ribbon (such as from dark blue to gold).

* If you must change the type of ribbon (such as (YMCKT to KT) when this message appears, install the new ribbon, cancel any cards waiting to print, and change the ribbon type settings. Finally, return to the card creation program to send the card data to print.

* If the ribbon was repaired, the wrong take-up spool was used. Repair the ribbon again, using the correct take-up spool.

If you cannot fix the problem contact your service provider for assistance.

FTB

There's a small metal spindle that turns the ribbon when the carriage moves. It sticks up out of the plastic bit where you put the ribbon. These can break so the ribbon doesn't turn so it prints in one patch of the ribbon so it wears it out quickly

the problem is your printhead is bad . do a print test by presing both arrow buttons at tah esame time for two seconds, look fo rthe line that reads bad dots. if the value i sgreater than 000 yu have a bad printhead
jay

Hi and welcome to FixYa,

It would seem you posted twice.

Based on your description, the printer is working, it is not a form issue, the printer head is good, an adjustment might be needed and it works, there is no reason to replace the Lexmark 2381plus printer even if it is 7 years old (not unless you would want to).

To the faint printing on the last of the 3 pages:

• the take-up spool/wheel drawing the ribbon is not working (most likely). The ribbon is not moving hence the printer head is not striking fresh ribbon area. Check the ribbon cartridge, it may be stuck or the driving spindle where the ribbon's take-up spool/wheel locks into. It may need a bit of cleaning and/or lubrication;
• the printer head is slightly adjusted away from the paper. Normally, there is a mechanical lever/adjustment that sets how many paper & duplicates are fed. Adjust for 1 only.

Good luck and thank you for using FixYa.

You have to make a platen adjustment (on the left side move it back).

this problem will address on label and ribbon issue. you must establish your printer set-up first, meaning see to it that the label and ribbon was correctly loaded, if still problem occur try using manual calibration you can see how to do at the manuals you have..

If it is not the ribbon, you may have to replace the print head.

Genuine Okidata Print Head

Mfr Part #: 50063802

Hope that helps...