Question about DISH Network IR Remote Control

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The lights on my dvr remote do not come on when I push them in the dark. How can I fix this?

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Have you checked to ensure there are fresh batteries in your remote control? Do all the remote functions work correctly? Has this issue recently become a problem? Does it appear that the only problem with the remote is that the buttons do not light up when you are pressing them or is there other remote control issues? If you replace the batteries or have already replaced the batteries and this continues to be a problem, then the remote is most likely defective and we may need to send you a replacement remote. If this problem hasn't been resolved yet and you need assistance getting a new remote ordered for you, please feel free to e-mail me @ [email protected], and I will be more then happy to help you in getting a new remote sent out to you. I hope this helps!
-Kirstie DISH Network

Posted on Jan 30, 2011

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