Question about GE 27851FE2 Phone
It looks that the handset is not charging from the base unit: if you have a multimeter you can check that you have a voltage slightly higher than your battery pack voltage on the base unit. Make sure the contacts are clean and If you have no reading, then the charger on the base unit is very likely defective.
If you do not have a multimeter, check and clean the (two) contacts on your handset and base unit to ensure proper electrical contact and that you see the charging indicator displayed on both the base and the handset.
If that does not work, to assess if the issue is with the handset, swap the phones from the base and the stand-alone charging station and repeat the test: if it works, swap the batteries between the handset to see if it makes any difference. If it works, then the issue might be with the original base unit handset as you have now 'tested' the new battery on the alternative handset. To summarize, it is a test by trial and error swapping.
Hope the information is of assistance.
Posted on Sep 26, 2010
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