COMPACT DISC PLAYER

sounds like your loading mechanism is jammed up. I would take the cover off, and look in the back where the cd's load to play and see if you can see anything out of place.

you're going to have to open the player by removing the top cover and returning the discs to their correct places on the carousel. If you've coded the discs' locations and disc names it will be a pain to have to re-code them, I don't know if the memory will clear if you take the discs out and power the unit up and it finds they're not there.
I believe the discs being out of place are what is preventing the door from opening. It's operated by a motor located under the right front of the carousel, and the only way to get it it is to remove the carousel.... which isn't hugely easy but it can be done, you'll have to take the top stuff off inside, unplug at least several of the cables etc so you can move the top board out of the way. Make sure that all the discs are back in their places on the carousel, OR removed, before you turn the unit back on.

take off the cover, then carefully plug unit in and push open switch. then unplug unit. most everything will be visible.

looks like the rotor is jam or broken,try to unscrew it and open the top cover so you can see the rotor and then plug it in to the power source ,then always press the open/close button and check the rotor if its jam or broken and see what happen.

Broken gears. The current replacement 5 disc is a CD/DVD player and sells for $129.00 at Sony or any other Sony retailer. The cost to have a service center even estimate the repair would be more than 50% of the replacement cost. Hope this helps

This has just happened to us. Often when the changer tries to select a CD on random play, it somehow knocks one CD off the carousel, usually on top of the other 5 CDs and then you can retrieve it easily. This time it knocked it down behind the carousel so the drawer could not close. We left the drawer open, carefully took the player out and tipped it upside down and then tipped it forward. We then closed the drawer while it was still upside down and then turned the player back up the right way. The loose CD fell onto the carousel and we could then open it and retrieve the CD. No damage to either CD or changer and we are now listening to music again!

Hi,
The laser or spin motor could be faulty.
Take it to a service centre for professional help.
John

I have the same exact problem with my Onkyo C-707CHX and I found a solution that doesn't involve jamming any screws or other metal objects into your cd tray (which could most likely just cause more damage). This way seems a little safer: Power on your device and hit the open button. As soon as you hit the open button quickly push slightly with both hands on both sides of the cd tray that should be opening. You should hear the trays moving around in there and then you have to try to feel for a slight push from the tray. As soon as you feel that slight push, take your hands off of the tray and let it come out. This has been working for me for a while now (and hopefully will continue to work until I take it to get fixed somewhere). The only issue I have run into is that my "Disc 1" open button doesn't work with this method. So I just use this method with disc 2 or 3 and then once it's open I can hit the disc 1 button to get to that tray. So if it doesn't work with one tray, try the other two as well. Hope this helps.