Whirlpool 21.0 cu. ft. Top Freezer Refrigerator with IceMagic Plus Ice Maker Logo
Posted on Sep 26, 2010
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The cooling unit stops running periodically.....long enough to allow food in the freezer to thaw. The fridge light is on, so electricity is getting to the fridge. The previous tenant had dogs, and when we cleaned under the fridge, alot, and I mean alot of hair was under there. I believe that once it is off for long enough, it may have cooled a component enough to allow it to run for a while. It does end up refreezing the food in the freezer. Thanks

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  • Whirlpool Master 43,501 Answers
  • Posted on Sep 27, 2010
Anonymous
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Hi,
Could be defrost sticking or the compressor not starting...
Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

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When a refrigerator door is left open the freezer will continue to run to keep it cold and since it can't cool an open area it will freeze up on the inside, to resolve this you will need to unplug the fridge and open the freezer door and allow the freezer to thaw completely, once it is thawed you can plug it back in and everything should go back to normal after a 24 hour period
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Not cool enough to freeze the food

Hello,

Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

I hope this helps.

Regards.
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Freezer is working, crispers are cool, fridge is not...55 degrees even at the highest cool temp.

Typically the fridge gets its cool air from the freezer via a vent. There is likely something blocking that vent like ice. Move your food to a cooler and turn off the fridge long enough for the ice to thaw (12-24 hours).
If this does not resolve the problem then dismantling of the vents for cleaning will be required.
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Freezer stopped freezing. food started getting soft on top. power light on. green light off. tapped it , green light on. less than 1 yr old.

Hello,

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.


Good luck.
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Freezer isn't cool enough; my food is beginning to thaw. I can't find the manual to find out what I can do to trouble shoot.

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator
Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold


heatman101

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It's possible the unit is not working correctly as it expects the air temperature to be around 18 degrees centigrade. If too cold, they can go into a defrost cycle.

If your food is not cold enough - but your room is frozen - can you pack your freezer items in snow? Alternatively, move the unit to a warmer area.

Sounds strange - but modern units don't work well in the cold !
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Refrigator not cooling properly, freezer works fine

I'll assume you don't have much food/items in the freezer section. Because you have the fridge set on the max cooling setting and the freezer set higher than the mid setting, it could be that you have frozen the cold air passage from the freezer to the fridge.

If you can, 1) remove all contents that would spoil; 2) turn off the fridge 3) open both doors and allow the fridge to manually thaw out completely (this will speed up the opening of the cold air exchange passage between the freezer and fridge, which is likely blocked and frozen solid. Have plenty of towels handy to soak up the water from the defrosting process,

After a FULL day of being left off and doors open to thaw out, check for any further thawing and dripping water inside, if present wait another 8 hours (you really want to get it thawed out the first time!) When that's done, reset BOTH temperature controls to the factory mid-point setting (5?) as marked on your control knobs.

The key to having a refridgerator run properly is to allow for it to run at the factory settings for at least 24 hours BEFORE you adjust the controls higher and/or lower for each section. Adjust it up or down in ONLY 1 setting increments so as to not cause ice build-up and freezing of the internal air exchange passages.

Also, as you've relegated this fridge as a garage "beer & backup" unit, make sure to keep the freezer as full as possible to make it run as efficiently as possible. You can freeze jugs of water and pack it with cheap thrift store bread to help it run correctly. An empty freezer has to work harder to keep just air at freezing temps. As such, it will pass much colder air into the fridge, and cause these types of freeze ups. By the way, turning up the temp controls only makes it worse and just results in a total "freeze up" inside the cabinet panels that you can't easily see or get at to rectify, hence the reason to shut it off and let it fully defrost.

When you're done, you should have your fridge back in action working like it should, but remember, don't rush temperature adjustments, even thou we all want those frosty beverages, it'll take a couple of days to achieve the desired "chill" you're likely used to getting when it was your primary fridge.

Hope this helps and Best Regards! Semper Fi!
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the coil is frosted over and no air is being pushed to the fridge it may clear up after a few defrost cycles or remove the food from the freezer and allow it to thaw completely (12hrs) the ice behind the back wall takes a long time to thoroughly melt or you will have soild ice instead of frost and then it will never thaw soild ice.
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