Question about KitchenAid KEMC377K Convection / Microwave Oven
There is a pin holding the door on upper right hand corner of the door. Holding the door in the open position, lift up on the door a little and remove the pin. The door will come off. There are two screws on the edges of the door on the end where the handle is located. Remove the screws. Now, Take a slim screw driver, and carefully pry between the inside door panel and the ourside door panel starting at the end where the door handle is. Lift the inside of the door out. The opposite end of the inside door panel will come out last. Believe me, this works. Getting it back together is a little bit different, but it snaps back together without using tools. Just put the inside of the door back by laying it down with the handle side down after you have replaced the handle of course. Now, pushing in on the inside of the door panel starting on the handle side, start with lining up the panel and push gently. It will go back into place much much easier than it comes out.
Posted on Feb 06, 2008
I'm guessing the model number would be KEMS308GSS0.
In some cases, this is a glitch that can be cured by unplugging it for 1 minutes, then resetting the clock.
In other case, it may be a bad keypad (membrane switch) or control board.
Please feel free to contact me directly if you need more help.
We're happy to help and we appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jun 08, 2008
http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=KEMS307DBS&siteCd=KAD#parts_list HEY ANDYCOOL,GO TO THIS LINK IT'LL SHOW YOU ANYTHING YOUR HEART DESIRES ABOUT THIS UNIT(DRAWINGS,USER MANUAL,PARTS LIST,INSTALLATION GUIDE,ECT.)SORRY BUT FROM THE LOOKS OF IT YOUR GONNA HAVE TO PULL THAT PUPPY.BUT YOU BE THE JUDGE OF THAT.GOOD LUCK,HOPE THIS HELPS!!!!
Posted on Nov 08, 2008
Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.
Posted on Mar 26, 2009
F3 means you have a shorted membrane keypad.
If it's under warranty, you should be able to get it fixed free.
The "C" in the model number means it's made for the Canadian market, and contacting GE Canada seems to be impossible for us here in the States.
So you'll need to contact GE via the info in your owner's manual.
If it's out of warranty, it's best to replace it, GE does not make parts available for JES-series microwaves.
One assumes they're meant to be thrown away when they fail out warranty.
Please don't kill the messenger... :)
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Apr 28, 2010
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