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Question about Philips GOGEAR SA6045 MP3 Player

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Philips gogear sa6045 and wmpinfo

I bought one in the US a few weeks ago. Sync'd a load of tracks and all was fine. All of a sudden all of the tracks , artists etc appear as WMPINFO and nothing plays. Deleted them all and tried to re sync some and they all just now come across as WMPinfo's - even the tracks I sync'd last time.
Feel like chucking this piece of junk in the bin - please help!!!

Posted by Stushrew on

  • 2 more comments 
  • Stushrew May 24, 2008

    Your advice combined with the repair feature in device manager sorted it - THANK YOU!!!!!!!

  • DAgirl Jul 14, 2008

    I received a Phillips GoGear SA6045 as a gift. Soon after some of my songs appeared as WMPInfo. I took it as my mistake, ya know, disconnecting it from the computer before it said it was okay to do so. So After rebooting it and redoing my whole entire song list. It was fine. Now some weeks later it has happened again. I deleted off all of the WMA. files that were on it, because I realized that maybe that's whats causing the problem. Still even after I deleted those files, some still appear as WMPInfo. Help.

  • Anonymous Nov 30, 2008

    I am getting so mad at seeing WMPinfo on my screen!

  • Anonymous Dec 24, 2008

    i want software



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I had the same problem with my mp3 player after i refreshed the software.
this is what you have to do:
you have to connect your mp3-player to your computer and open the folder of your mp3 player (computer>click on your mp3-player) and then you just have to delete the wmpinfo.xml file.
(maybe you should save the file on your pc just in case the trick doesnt work)
after i did that all the songs worked again :)

i hope i could help anyone

Posted on Feb 15, 2009



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Mp3 players are more complicated than ever. This player only accepts DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters.

Another possibility is that you got the older firmware version on the mp3 player. Go to and go to the software and drivers section for your specific model number. There you can find information on updating your player's firmware - this will fix the player if your problem is caused by a corrupt database.

-Tha Mp3 Doctor

Posted on May 22, 2008


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If it fails to resolve the issue, reply to me - I have a few other ideas.

-Tha Mp3 Doctor

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