A few months ago, I got 2 new batteries for my Jazzy and the first month everything was fine. Lately the batteries have been losing power abnormally fast. We were told to keep the chair plugged in at all times when not in use and have done this. what could be wrong? We bought the batteries new from a jazzy dealer.

Jeff WRONG!!!!!! I would demand that the dealer give you new batteries (they should be under a six month warranty anyway) You are to NEVER repeat NEVER leave the charger or chair plugged in all the time. The most you should ever have to charge the batteries is overnite or 12 hours. Never leave the charger plugged into the chair more than 24 hours. Doing so might even void the warranty. Tell that dealer or however told you that to take a hike or at least know what they are talking about. Have them read an owners manual (if they can read) under care and use of batteries Geez it just upsets me to have people give out such bad information to their customers. Now the batteries need to be replaced and when you get new ones charge them before you use the chair then charge then everynight if you use the chair daily if you don't use it daily make sure it is fully charged when you put it up and at least once week (if idle that long). I would recommend using your chair daily for a little while to run the batteries down some and then charging overnite for the first 20 days that you have the new batteries this will break them in. Hope this helps and sorry for the rant