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Question about HP Officejet 7210 All-In-One InkJet Printer

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My printer is brand new, it hadn't ever been used since purchasing it a year ago. upon placing ink cart. in the proper place i continue to receive an error message that one or both cart. are not intended for the hp officejet 7210. After research, the in combo pack is the correct one. can any one give advice on rectifing this problem?

Posted by tyron1048 on

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Donald DCruz

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Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contactscheckthis link for idea to clean the head.

http://www.youtube.com/watch?v=LGPCjKzRtBk

Posted on Sep 25, 2010

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I desperately need to perform a scan, but cannot

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Ink carts being not recognized and you say its a brand new printer?
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5. Press and release the ink button again, it should stop to the next ink cart which you are having a problem and if it doesnt then your ready to reclamp the ink carts.

Just follow your manual usually theres an on screen instructions how to manually replace or reseat the ink cartridges. If the issue persist, you may want to contact epson, ask for a warranty procedure or what you can do next for this. (Either a bad set of ink cart or a bad print head) Good luck!
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http://printerinkcartridges.printcountry.com/other-printer-brands-printer-ink-cartridges-articles/kodak-inkjet-printers-kodak-ink-cartridges-kodak-com-inkisit-com/how-to-recycle-refill-kodak-printer-ink-cartridges/

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