Hattiemay
We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid.
This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.
This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.
Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
Please feel free to contact me directly if you need more help.
William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com
Sounds like it got hit with a power spike which could have burned out the low voltage components, (Control panel). How's your insurance coverage?
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I have the same problem, while tightening one of the bulbs, it flickered and the bulb came out of the socket and the microwave went completely dead.
Seems like I answered this before, but can you verify your model number?
That model number isn't showing up. Could you verify it and reply back here?
There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.
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