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I bought this accidentally at Micro Center in St. Davids Pennsylvania; there were two burners in the clearance bin and I chose the cheaper Sam Sung one. The problem was that somebody looked at both of them before me and switched the packages.
I arrived home (150 miles away) and discovered the switch when I installed the drive (it has no markings on the outside to identify it---thanks Sony-NEC Optiarch). So, making lemon-aide out of lemons, was glad to see that it read a good DVD disk with 6 Gbytes of .pdf and ,djvu files on it. So far so good.
It will NOT however read known good CD-ROM disks; I have an old TEAC CD-ROM drive installed also and can check this.
I called Micro Center and their tech guy opined that the drive was faulty based on my descriptions of the problem which included that it will not boot from a Knoppix live disk.
My setup is:
Dell Dimension XPS T800r with Intel SE440BX mobo Bios version A09 circa 03-22-2000
800MHz; 768M SDRAM; Windows 98SE; Linux Mandrake 10.2 kernel 2.6
Bus 1 Western Digital 13G IDE drive (Master) Western Digital 20B IDE drive (Slave)
Bus2 Sony DVD/CD IDE (Master) TEAC CD-ROM (Slave)
I have switched the master and slave relation on Bus 2; same problem.
I can read DVD disks on both operating systems but can not read CD-ROM disks on both operating systems including live Knoppix and Ubuntu Linux kernels. Very frustrating. I haven't even tried to burn DVD disks until I solve this problem.
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Check that the writable DVDs you are using are compatible (+/-) with your Sony DVD-RAM.
Go to Windows Explorer and check to see if the Sony drive is visible. It may not be connected or the Jumper switch may be set incorrectly.
Check you have drivers installed, take a look in Hardware manager.
Sometimes, it's a little difficult to copy CDs and DVDs when you have more than one burning suite installed - for some reason, they 'just don't get along'. Try uninstalling any suites other than Nero.
Or it may just be that your Sony CD-RW drive is just that, and your DVD-RW drive is just that. So it wouldn't be possible to write DVDs on the CD-RW and CDs on the DVD-RW? Though I would assume Nero would detect that and use your hard-drive as temporary storage.
In Nero SmartStart, have you selected the CD or DVD tab to correspond to the project you're burning?
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