Good day,
This is usually caused by the dual water valve on the back of the machine failing.
It supplies both cold and hot water to the machine.
In your case, it appears the cold water side of the valve has failed.
It is a none repairable item, and you will need to replace the valve which is available at any decent sized appliance parts house.
However, before replacing the valve, make sure the cold water from the faucet is turned on, and with that hose removed, make sure cold water will come out of the hose if you turn the cold water valve on.
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ok, i have the water dual valve out of the machine, i put power to one side and it pulls open, i tried the other side and it does not. So i believe this could be the problem. the Only challenge is no returns on electrical parts. hope this works. Thanks GINO
Got the part and installed, seems to be working now, put it through a cycle. thanks GINO
PS, not bad for the first time in 20 years that I had to open it up.
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