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Are you sure it’s agitating? If it isn’t agitating or spinning, then motor coupler is most likely broken. If it is actually agitating, but not spinning, clutch may be bad or article of clear thing could be lodged between basket and tub.
sounds like a transmition problem. does the noise happen when it goes into spin on the other settings? If no noise in the spin cycle on the other setting, then it sounds like a the gears in the transmition internally when bad for the agitation.
The electric motor my have failed or a part called a capacitor could be the problem?
The capacitor is part of the starting circuit of the electric motor, if this fails the motor will not start therefore the washing machine won't spin or agitate.