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To erase all files on your player, go to Now Playing, then Audio, then System, then Erase All and select Yes. Make sure that your files are backed up before you begin! If needed, you can find a copy of the owner's manual here.
1. Plug your Kix MP3 player into the USB port.
2. In Windows, open File Explorer (right-click Start, select Explore).
3. In File Explorer, open Insignia KIX, Fixed Storage, Music.
4. Select and delete any undesired songs and/or folders, except the Music folder.
I bought a Music power Duet charger at Wal-mart it has two slots on the bottom that you can plug yhour mp3 into and then u plug it into a house outlet and it will charge your player, works great
The rechardeable battery in the Insignia Kix MP3 player has a finite lifespan. The amount of operating time you can expect in between charges will naturally decrease until the battery gets to a point where it is no longer able to power the unit. Assuming you are charging the unit properly, it sounds like you may have reached that point.
You can purchase a new rechargeable battery for this unit by going to
Re-download the software, reformat the player, OR get the latest firmware upgrade - any one or combination of these methods should work. check Insignia website for more details.
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