Question about Geneve Watches

1 Answer

Need a new battery but local jewelers will not service because they say crystal needs to be removed and potential for damage to crystall exists. Watch needs a new battery.

Posted by jbrady606 on

Ad

1 Answer

Norman

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 835 Answers

You should just contact the company directly

Geneva Watch Group
1407 Broadway
Suite 400
New York, NY 10018
Phone: 1-888-GWG-TIME begin_of_the_skype_highlighting 1-888-GWG-TIME
end_of_the_skype_highlighting

(888-494-8463 begin_of_the_skype_highlighting 888-494-8463 end_of_the_skype_highlighting)
Fax: 212-221-9414

or go to this link

http://www.genevawatchgroup.com/contact_form.shtml

They are the company that makes the watches. They can help you give you some address you might be able to mail or take your watch 2. good luck and best wishes.

Posted on Sep 22, 2010

  • Norman
    Norman Sep 22, 2010

    also go here

    http://www.genevawatchgroup.com/

    click on the customer service link on the side
    here you can find manuals on your watch repair forms ect.

    If you need additional assistance, please call us at 1-800-874-0907, is an other customer service #.

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

The crystal on my fossil. Watch is got a scratch on it can I send it to you for repair or how do I. Do this


Sure David, send it to us. The cost is $85.00 plus shipping and handling of $8.50.

Or your local jeweller could probably do it for half the price as crystals are standard sizes.

Warranty & Repairs - Fossil

https://www.fossil.com/us/en/customer-care/warranty-and-repairs.html
  1. Cached
  2. Similar
Battery, case, crystal, strap, or bracelet; Damage resulting from improper handling, ... click here); Repairs if the watch was not originally purchased from an authorized Fossil retailer ... If this is the case, you will be able to select a replacement.

https://www.fossil.com/us/en/customer-care/warranty-and-repairs.html

Non Warranty Repairs

Apr 08, 2017 | The Watches

1 Answer

How do I change a battery on a judith ripka womans floating crystal watch


  • Open back
  • Find battery holder. Note mounting position for later reference
  • Identify battery type
  • Obtain replacement battery
  • Remove old battery. Install new
  • Check operation
  • Reinstall back
  • Set time, etc.
OR
Take your watch to a jeweler who, for a reasonable sum, will replace the battery.
Take your wathchT

Nov 28, 2016 | Crystal Watches

1 Answer

I need change the glass.where?


It is possible for jewelers to order exact fit replacement crystals for many watches. However, generic replacements are not made for all watches. If your jeweler cannot perform this service (which may cost as little as $10 for common crystals), ask if the jeweler knows of a jeweler's specialty business that can custom-fit crystals. These small shops custom-grind crystals from blank stock and hand-fit them to your watch. Such companies used to be relatively common; today, most conduct operations via mail-order or exist in large cities like New York where there is enough local wholesale and walk-in business.
Department stores and chain jewelry stores rarely have the on-sight resources to service a broad selection of watch crystals. Seek out an independent jeweler or one that has a "we repair watches" sign displayed.

May 06, 2011 | Cerruti Genova Swiss #CT69051X403021 Watch...

1 Answer

Can't press the back of the watch back on after replacing the battery - Do I need a jewelers press?


A jeweler's press provides an equal amount of force around the edges of the watch back without putting that same pressure on the watch crystal (which could cause it to crack or break). If you have a flat crystal, you might have success in putting the watch between two pieces of wood and using a regular vice to very gently push the front and back together. However, you risk doing damage to your watch crystal.
Your safest bet may be to go to a jewelry store or jewelry counter in a department store and ask if they could close the back for you with the proper tool. You may have to tip them a few dollars, but that is still far cheaper than the cost of replacing a broken watch crystal.

May 05, 2011 | Timex 27191 Wristwatch

1 Answer

Small round cz stone missing from bezel of my BCBG watch


Thank you for contacting FixYa.
Most cosmetic on watches (crystals, bands, etc) are not usually covered by the manufacturers warranties. Check around with most local jewelers, or try a local craft shop for a bag of similar size crystals. Prob cheaper to do yourself and have extras for the next one to pop out.
Jewel

Oct 21, 2010 | Bcbg Max Azria Watches

1 Answer

If one of the hands have fallen off the face of the watch. can it be repaired by taken the back off or the crystal face? If the crystal face can be removed what is the proper way to remove the crystal


Thank you for contacting FixYa.
Hands are fixed through the back of a watch but due to the delicate nature and complication of this type of repair, it needs to go to a watch repair service tech.
Best regards. Jewel

Sep 18, 2010 | Watches

1 Answer

The crystal is broken. I dropped on a tile floor and it broke. However, the watch repair shop advised me they can not fix the broken crystal. I was wondering if I can order a new crystal.


Thank you for contacting FIxYa.
You should be able to have any local watchmaker fix the crystal. It is a very simple procedure but if you cant find a local, here is a suggestion:

http://www.crystalfit.com/

Best regards. Jewel

Sep 15, 2010 | gossip Rectangle Case Leather Strap Watch

2 Answers

The crystal is scratched, can I fix that myself?


Thanks for contacting FIxYa.
  • Use a jeweler's loupe to identify all scratches on the watch crystal. You do not have to remove the watch crystal from the watch.
  • Use a polishing cloth to remove dirt, grit, lint or any debris on the watch crystal. Squeeze a small amount of standard toothpaste with abrasive properties onto the watch crystal. Gently brush the toothpaste into the crystal for five minutes. Wipe clean the watch crystal. and repeat another five minutes.
  • Use the jeweler's loupe to inspect your progress. Repeat application if necessary. Apply Brasso polish once the watch crystal is wiped clean. This will polish the crystal to a clear, bright shine.
  • Apply Autosol or Polywatch to the watch crystal in the same manner as toothpaste if you prefer to use a product specifically designed for watch crystals. These products will provide the same results as toothpaste. You may also apply Cerium Oxide, a glass scratch remover used specifically in the window manufacturing industry.
  • Apply a small amount of 3-micron diamond paste using your finger or a Kleenex if removing scratches from a sapphire crystal. Rub the paste in for about five minutes. Remove paste with cloth. Buff the sapphire crystal with one-quarter micron buffing diamond paste for finishing.
  • Use a toothpick to remove excess polish and gunk that may accumulate between the crystal and the bezel that secures the crystal in place. Gently work the toothpick around the diameter of the bezel. Wipe the bezel clean with a cloth.
  • Buff the watch crystal with a polishing cloth.

  • OR..take to a local jeweler/watchmaker.
    Best regards. Jewel

    Sep 10, 2010 | Relic Watches

    1 Answer

    One of the larger crystals on the strap has fallen off, where would I be able to find a new one? thanks


    If you are looking for just a crystal, I would check around with local jewelers/watchmakers. If you are looking for a strap, I would contact DKNY at this site:

    http://www.dkny.com/contact/

    Good luck

    Aug 14, 2010 | DKNY Slim Crystal Bangle Watch for Women

    3 Answers

    I lost my paperwork on where to send my watch for repairs. It needs a new crystal, can you help me? Thanks, Billy


    What kind of watch is it? Is it under warrenty? If not, look in your phone book for a watchrepair NOT a jeweler, and most carry alot of crystals ( if it's round) in stock or can order it for you. If you can't find one let me know.

    Apr 23, 2008 | Watches

    Not finding what you are looking for?
    Watches Logo

    Related Topics:

    127 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Geneve Watches Experts

    Janelle Schoonover
    Janelle Schoonover

    Level 3 Expert

    842 Answers

    ray gallant

    Level 3 Expert

    69159 Answers

    JonSnell Electronic
    JonSnell Electronic

    Level 3 Expert

    32023 Answers

    Are you a Geneve Watch Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...