Netgear disconnection

You may try reaching the following number
# 1800 419 4543

This page: WNR2000v3 has Genie user manual, Installation guide, and the setup guide. It's the support page for Netgear.

CONTINUAL DISCONNECTION OF WIRELESS CONNECTION
There are a few things thatcan cause you to lose wireless connection with your wireless router.1. Weak signal strength,check the signal strength on your wireless card. If it is weak move thewireless router away from brick or concrete walls and if possible locatethe wireless router higher up.2. Have you secured yourwireless router from people near your from unauthorized access? i.e. change thedefault password, setup encryption use WPA2 or WPA, change the default SSID,and turn off SSID broadcast, and for added protection, enable MAC addressfiltering which allows only the MAC address/es of your wireless card/s toconnect to your wireless router.3. You could be gettinginterference from electrical sources such as air conditioners, arc welders,washing machines etc. If so, the power supply to the wireless routers andcomputers etc should be connected to a surge protection power board, betterstill connect your computer equipment to an UPS (Uninterrupted PowerSupply). 4. Check the channels ofthe wireless routers and access points in your area and change the broadcastchannel on your wireless router to an unused channel or one that is currentlyused but has the weakest signal strength. This will minimize interferencewith your wireless router from other wireless routers and accesspoints in your area.

If you would like to reset the router to default settings then please perform the below steps:

With the help of a paper clip, press the reset button on the back of the router for 20 seconds (please refer to the label on the bottom of the router for reset button location). Release the reset button after 20 seconds and turn off the router. Turn the router on after few seconds.

Please reconfigure the router using its default credentials mentioned on the bottom panel of the unit.

Regards

Anand

Well logically speaking it is not possible to connect your XEB1004 with XAV1004 as they both operate at different technologies.

Please replace either XEB1004 with another XAV1004 or the XAV1004 with another XEB1004.

Please revert for any further assistance.

Regards

Anand

Go to NETGEAR Router

have you configure your netgear wg111v2