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Posted on May 20, 2008

Address book help / won't open

I got a new BlackBerry Pearl yesterday and had my contacts transferred. The address book opened fine and worked great yesterday. However today, when I click on the address book icon it refuses to open and stays frozen untill I hit the end button. Any advice?

  • 11 more comments 
  • Anonymous May 22, 2008

    Yea, this same problem happened to me. its pretty sucky especially since i love this phone so much.

  • Marymacs Jun 13, 2008

    I had exactly the same problem after only owning the phone for three days. The solution worked and I appreciate the help!

  • lreid22112 Jun 30, 2008

    somehow I have lost my contacts in my blackberry pearl 8100. I know they are stored somewhere because it shows that i have them but it wont let me copy them to my address book. can you please tell me how to get the numbers back to my address book thanks

  • CLICURSI Jul 08, 2008




    I got a new BlackBerry
    Pearl yesterday and had my contacts transferred. The address book
    opened fine and worked great yesterday. However today, when I click on
    the address book icon it refuses to open and stays frozen untill I hit
    the end button. Any advice?


  • slnielsen26 Aug 20, 2008

    I got my blackberry pearl 8100 yesterday. added all my contacts by hand and the address book was opening fine yesterday. Today it wouldn't open and the screen froze. What do i do?

  • hockybabe22 Aug 20, 2008

    I have the exact same problem!! someone please help!!

  • Missile3b Oct 21, 2008

    My phone is doing the exact same thing. My address book is frozen on my blackberry pearl and won't open.

  • Anonymous Oct 28, 2008

    I got a new blackberry because the trackball on my old one stopped working....then the next day the address book on my phone was frozen but I could access it by other means just not through the icon. For example you can press the send key for a few seconds.



    Resetting by taking the battery out for 10 seconds repaired this problem

  • joe84u2004 Dec 02, 2008

    same problem here looking for help.

  • TingleyRoss Dec 16, 2008

    My Pearl freezes when I try and access the address book and only unfreezes once the end button is pressed, anyone know how to fix this?

  • Anonymous Jan 05, 2009

    rim blackberry pearl 8100

  • Anonymous Feb 07, 2009

    so i reset my blackberry, but that doesnt stop it from doing it again!? and we all know how long it takes for these phones to start back up!! someone help!

  • dunajim May 11, 2010







    Solution link . . . . http://www.RIMBlackBerryPearl8100.com












    `

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2 Answers

Jay Seifried

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  • Contributor 52 Answers
  • Posted on May 22, 2008
Jay Seifried
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Joined: May 30, 2007
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Reset the phone by removing the battery for 10 seconds. That should release the application freeze.

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