Tomtom go 910
I have seen the green screen problem a few times before and this was caused by corrupted data / software or an error in booting up.
If you can't turn any TomTom off then perform a reset by inserting a paper clip into the rest hole and give 1 short press of the reset button ( it's a tactile switch so you should feel it click ) then try switching the TomTom on again the normal way. ( reset buttons are normally found through a small hole underneath the TomTom ).
If the TomTom does switch on but continues as before with the loading up problem , then it's best to format and reload all files from your backup copy.
A RED CROSS indicated a loading fault / corrupted files / incomplete files / corrupted or damaged media . ( media , meaning SD card or hard-drive )
I have just bought a Tom Tom GO910 second Hand it worked fine on first trip connected to car charger, On return trip I lost the screen picture and cannot get it back. I have not yet been able to create backup files as it was not charged. I have tried using the reset button ,but all I get is the green charging light to come on.Ive tried holding down on /Off button for 5 seconds nothing happens.
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