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Anonymous Posted on Sep 21, 2010

When my laptop is turned on, it shows, We apologize for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this. If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose last known good configuration to revert to the most recent settings that worked. If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you aren't sure what caused the problem, choose Start windows Normally. Safe Mode Safe mode with Networking Safe Mode with Command Prompt Last known good configuration (your most recent settings that worked) Start Windows Normally Use the up and down arrow keys to move the highlight to your choice. Once I select, Start Windows Normally or Last Known Good Configuration, it(laptop) restarts again and shows the very same message. In other words, Window XP does not load

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  • Master 1,082 Answers
  • Posted on Sep 21, 2010
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You have corrupt or deleted windows files or possibly a hardware error. The first thing is to try a repair using a Windows XP CD that came with your system.
XP REPAIR INSTALL 1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS. Check your system documentation for steps to access the BIOS and change the boot order. 2. When you see the "Welcome To Setup" screen, you will see the options below. This portion of the Setup program prepares Microsoft Windows XP to run on your computer: To setup Windows XP now, press ENTER.

  • To repair a Windows XP installation using Recovery Console, press R.
  • To quit Setup without installing Windows XP, press F3.
3. Press Enter to start the Windows Setup: do not choose "To repair a Windows XP installation using the Recovery Console, press R", (you do not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press R". 4. Accept the License Agreement and Windows will search for existing Windows installations. 5. Select the XP installation you want to repair from the list and press R to start the repair. 6. Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact. 7. You will need to apply Windows updates after this procedure.

  • Anonymous Sep 22, 2010

    Hi
    This seems really helpful but the problem is, my Installation Disk was broken into pieces and I don't have one at the moment. What else can I do that will be helpful to this Problem?

    I really wonder how this problem occurred because I used my laptop without its charger, the battery was almost 5% and I turned it OFF through Shutting it Down. I then charged it and turned it ON up until the Battery was 20%. This is when this problem occurred.

    Please Reply

  • Anonymous Sep 22, 2010

    You can buy a CD from Dell or try to find a Dell CD from a friend.

    Who knows that caused the problem. It very possibly could be a hardware problem.

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