The message Paper Jam may
appear on the display if the Brother machine is not feeding paper
correctly, paper scraps have become stuck in the print head path, the
paper is not loaded properly in the paper tray, the jam clear cover
located in the back of the machine, is not installed properly or the PE
Actuator is missing or damaged. To resolve this issue, please follow the steps listed below:
3. Remove the paper tray feeder from the front and look inside for bits of paper and check the paper is flat in the tray.
4. Replace tray and back cover and all should be fine.
rover620
Follow the below steps to clear the paper jam
Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.
To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.
Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.
Try printing another document.
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