I cant download music

go to the thompson.com website and download the new software for your player.. 

Try this link - they have udated drivers for your player, which hopefully will solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 Try a different cable also, and check by plugging it into a usb port on another computer that the problem is not with your usb ports. Hope this helps :)

Try this link - they have udated drivers for your player, which hopefully will solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 sorry not in time for your vacation, Hope it helps if not please post again :)

Try this link - they have udated drivers for your player, which hopefully will solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 Hope it helps if not please post again :)

See if you can borrow another card and try it - sometimes these cards can fail, also check the contacts on the card and the machine in case they are dirty - clean with a soft, dry, lint-free cloth. If that doesn't help Try this link - they have udated drivers for your player, which may solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 Hope it helps if not please post again :)

Try this link - they have udated drivers for your player, which hopefully will solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 Hope it helps if not please post again :)

Try this link - they have udated drivers for your player, which hopefully will solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 Hope it helps if not please post again :)

Try this link - they have udated drivers for your player, which hopefully will solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 Hope it helps if not please post again :)

Try this link - they have udated drivers for your player, which hopefully will solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 Hope it helps if not please post again :)

For Windows XP users, the RD1020/RD1070/RD1080/RD1090 uses FAT format. FAT 32 WILL NOT WORK. But there's a good(bad for you) chance you deleted system files when you formatted it, and it won't work now at all. In that case installing the firmware might help(if you can get it to communicate with the PC at all). Do it either with the CD you should have got with it, or through RCA website - http://www.rcaaudiovideo.com/Cultures/en-US/Downloads.html?ProductID=RD1072 only you'll have to wait for an update before its posted, or contact them for it. Good luck