Hayward HSeries Natural Gas Pool Heaters 400000 BTU Logo
Posted on Sep 19, 2010
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Error code "CE" is being displayed. I was told to replace the control board, which I did. Still getting the error message. Does the system need to be restarted to recognize the new board? If so, how? Could this error be caused by something else?

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Derek

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  • Expert 116 Answers
  • Posted on Sep 20, 2010
Derek
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Error code "CE" is "Communication Error" the manual for your heater gives the following description.. "If communication between the ignition board and the display board is not established within 3 s of power-up an error will be displayed. After communication is established, if it is lost for 30 s, the error will be displayed. The error code will be cleared upon a valid data exchange between boards.
That being said If you replaced the board I would check all your connections closely and look for bent pins, corroded/oxidized connectors, etc. If this still does not help give Hayward a call, they usually give pretty good support. You can reach them at 908-351-5400

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Thank you for your post, Carol!

I understand that your Frigidaire refrigerator is displaying an error code of "5Y CE". However it appears that "5Y CE" is an invalid error code. I have noticed the code of "SY CE" and that means there is a communication error at power up. I would recommend performing a reset on your refrigerator and you can do that by unplugging the power cord for at least ten minutes. If that does not correct your issue it could be possible that there is an issue with your main control board, wiring harness, or user interface board. I would then suggest having a professional technician out to perform a proper diagnosis and repair. This will help you avoid any unnecessary part purchases. Hopefully this is helpful. -Matt

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Hey friend, thank you for your inquiry!

Based off the information you have provided your Frigidaire refrigerator is displaying "5Y CE". I have researched that code and believe it is an error code of "SY CE" which means a communication error after power up. I would recommend resetting your refrigerator and you can do that by disconnecting power from your appliance for ten minutes.

If that does not help correct the issue it could be a faulty main control board or user interface board. I would consult with a technician to come out and provide an accurate diagnosis. I hope this information is helpful. -Matt

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  • Try to just unplug the refrigerator for 15 minutes and plug it back in to see if the error goes away.
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Good luck and keep me posted please,
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