What is the Operating System installed on your Laptop? For windows, try this:
Open the command prompt, or simply start, type in "cmd" [without quotes], press enter and type in "Net user /active:yes" [without quotes and one space after user] again press enter and confirm if any message pops up. This is enable the administrator's account.
You can also manually enable it from the Computer Management, right-click the My Computer, select "Manage", click "Local users and Groups", then again open "Users", double-click the "Administrator" and enable it.
If you need further help, let me know with more details.
Good luck.
Thanks for using FixYa.
You must be logged in with and administrators account to change the status of the standard user account.
If there is not a administrators account, then you must create one or log into safe mode, administrators account.
In Windows XP, to do this, start the computer and tap F8 key until you reach a black screen that has safe mode as an option.
Choose safe mode and then log into the administrators account. You shouldn't need a password for this.
Once in this account, change the standard user to an admin user via the control panel, user account.
Windows Vista and 7 are different and a bit more difficult but if you have XP, it's simple.
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