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Question about Jenn-Air JED8430 Electric Cooktop

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I have a 4 burner Jenn-Air JED8430ADB electric radiant heat stove that has recently stopped working. It has been installed for many years (came with the house) and worked fine until now. When I turn one of the dials to switch a burner on the red light around the dial glows as normal but the burner doesn't glow or get warm as it usually should. This happened to all 4 burners at the same time. The blower extractor fan still works. I have checked the fuses and they seem to be fine. Any suggestions would be appreciated? Many thanks in advance.

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jhnolson

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  • Jenn-Air Master
  • 822 Answers

The cook top is connected to 220 volts. In the house wiring there are two legs each 115 volts. Usually they connect with a red wire, black wire and the third a neutral. It is likely that at the connection to the unit or at the electrical box a connection has failed or the 220 volt circuit breaker has failed on one leg. A qualified electrician needs to do the repair!




I have a 4 burner Jenn-Air JED8430ADB electric - project4-nbbnxwvnfadegsi2zsme4jri-2-0.jpg

project1-nbbnxwvnfadegsi2zsme4jri-2-2.jpg Hope this helps?

Posted on May 04, 2017

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5 Related Answers

Anonymous

  • 878 Answers

SOURCE: Jenn-Air Electric stovetop / oven range SCE4340B - Fuse blown ? ? ?

Andy, sounds like you lost a leg of power. Check the breaker box first. Maybe the contractors tapped an existing breaker instead of adding one for the burner/broiler. You would have to check the terminal block on the range. Should read 120V from each end to center and 220V across the two outer terminals. If you don't have this, something got messed up with the contractors. Catriver..post back

Posted on Mar 04, 2007

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Anonymous

  • 473 Answers

SOURCE: knob not working and some burners not heating

The switch under that knob is bad.  It's called an infinite switch.  As far as the elements go, first thing to check is for proper voltage (220) to the cooktop.  Let me know what you find.

Posted on Oct 19, 2007

Anonymous

  • 1314 Answers

SOURCE: jenn-air downdraft fan not working

there are 4 wires for that red white black and green sure you didnt miss a wire

Posted on Dec 30, 2007

Anonymous

  • 1 Answer

SOURCE: Jenn-Air electric stove top - burners/fan won't come on

I had the same problem. Went to an appliance store that carries Jenn Air. Replaced both plug in units. Now they work perfectly and it cost less than $350 total! Good Luck!

Posted on Dec 12, 2008

Anonymous

  • 2 Answers

SOURCE: Jenn-Air Cooktop replacement needed

You can get a new cooktop surface from Maytag/Jennair for $229. It is a pain however to replace it. Where is the crack in your cooktop and does that crack pass directly through a heating element? If not, then you may be able to repair it. I broke the corner off mine, and then dropped the piece (now 5 pieces). I was able to bond them back together and you really can't tell it was ever broken. But, it takes some work.

Posted on Apr 15, 2009

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message.gif?p_db_name=whirlpool Cidalia C: Hi, my name is Cidalia C. How may I help you?
message.gif?p_db_name=whirlpool You: Hello!
message.gif?p_db_name=whirlpool You: I have a question regarding my "Downdraft Radiant Cooktop"
message.gif?p_db_name=whirlpool Cidalia C: Thank you for contacting Jenn-Air today with your inquiry. What is your question please?
message.gif?p_db_name=whirlpool You: None of my burners can simmer-- no matter what the setting, they will boil water!
message.gif?p_db_name=whirlpool You: Is there an adjustment that can be made to attenuate the heat?
message.gif?p_db_name=whirlpool Cidalia C: What is the model number of your cook top please
message.gif?p_db_name=whirlpool You: JED8430ADB
message.gif?p_db_name=whirlpool Cidalia C: Thank you. In looking at your burner configuration, the smallest wattage on your unit is 1200. And, unfortunately, there is no way to get a small wattage for your burners. We apologize for the inconvenience.
message.gif?p_db_name=whirlpool You: Yes, but the dials are supposed to prevent the full 1200 watts from reaching the burner unless it's on maximum heat, correct?
message.gif?p_db_name=whirlpool Cidalia C: Yes, but the burners do not get low enough to be considered simmer burners.
message.gif?p_db_name=whirlpool Cidalia C: Did you have any other questions or concerns today?
message.gif?p_db_name=whirlpool You: I suppose not.
message.gif?p_db_name=whirlpool Cidalia C: Thank you for contacting Jenn-Air. Have a good day!
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