Hamilton Beach 400 Watts 63220 Stand Mixer Logo
Posted on Sep 17, 2010

Mixer walked off the counter and bent the shell housing... Mixer works but is squeeking and has loose nuts inside...How do i open it up?

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  • Posted on Sep 17, 2010
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Customer Service Information

Before Calling for Assistance

Please read before calling:

• The mixer may warm up during

use. Under heavy loads with

extended mixing time periods, the

top of the unit may feel warm to

the touch. This is normal.

• The mixer may emit an odor,

especially when new. This is

common with electric motors.

• If the flat beater hits the bowl,

stop the mixer. See page 10 for

more information.

If your mixer should

malfunction or fail to operate,

please check the following:

• Is the mixer plugged in?

• Is the fuse in the circuit to the

mixer in working order? If you

have a circuit breaker box, be

sure the circuit is closed.

• Turn the mixer off for 10 to 15

seconds, then turn the mixer

back on.

• If the problem is not due to one of

the items mentioned above, see

Customer Service Information.

• DO NOT return the mixer to the

retailer as they do not provide

service.

If you have a question about your mixer, call our toll-free customer service

number. Before calling, please note the model, type, and series numbers

and fill in that information below. These numbers can be found on the

bottom of your mixer. This information will help us answer your question

much more quickly.

MODEL:___________________ TYPE :___________________ SERIES: __________________

CUSTOMER SERVICE NUMBERS

In the U.S. 1-800-851-8900

In Canada 1-800-267-2826

hamiltonbeach.com

hamiltonbeach.ca
KEEP THESE NUMBERS FOR FUTURE REFERENCE

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Some ...what you may consider silly stuff...
1 check the outlet that you are plugging your mixer into it may be bad. Not the wire but the plug in the wall may be bad, plug a hair dryer in on high if it runs for 60 seconds it ok.
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4 there are three screws on the speed control switch that control the mixer, sometimes after time these screws can actually turn due to vibration and the mixer will just not start....so.....start with the top right screw and turn it counter clock wise a quarter turn and start the mixer if it starts even for a half a second then the problem is in the switch. and your only problem is the proper timing set by the three screws.
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That is usually caused by a stripped gear. It is hard to give you a good idea of what to check without a model number.
If it is a 4.5-5 quart regular mixer then it will most likely be a bad worm gear:http://www.mendingshed.com/kawormgear.html This would be a fairly easy repair. You will also want to check the other gears to make sure they are not damaged.
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You may be correct about a loose spring. Check this:

Carefully lay the mixer on its back side to access the bottom of the mixer. Remove the cover screen covering the opening in the bottom of the mixer. Using an extension and appropriate socket, be sure the nut of the bowl lift rod is snug, slightly compressing the spring of the bowl lift rod.
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