Dell Wireless Keyboard Optical Mouse w0147 Logo

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Posted on May 18, 2008
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Wireless mouse my wireless dell mouse feels like it needs "cleaning" like a cord attached mouse where you can take the ball out and clean out the gunk. But how do I get the wireless mouse to have more pep?

  • antiqueshar May 22, 2008

    Thanks, did all those things and it helped A WEE BIT, but still not working like it should. Dell sold it to me, but its not a Dell it is call Logitech. I have had it almost 6 months. It seems like it should last longer than that. Do they just wear out fast.? I play a lot of card games.

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  • Master 2,712 Answers
  • Posted on May 18, 2008
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Try a different mouse pad or use on a white sheet of paper.
Make sure there is no source of electromagnetic interference, like speakers, magnets, etc, close by.
Stay within a 4 foot range of the reciever.
Try a different USB port for the reciever, and try to elevate the reciever (if corded type), by placing it on a book.
Do not use the mouse on metal/glass surfaces as this can affect tracking ability.
Try a replacement of batteries with a fresh set.

Hope that helps!

  • Anonymous May 22, 2008

    Well, I work for Logitech. The mice should not, in fact, 'wear out' that fast. If the solutions I provided did not help, you can try one last thing: a clean install. Here are the instructions that I posted as a tip some time ago:
    http://www.fixya.com/support/r545620-ins...

    Should that not work as well, you'll probably have to get your mouse RMA'd (if under warranty) or replaced. I think you will have to go through Dell to get the mouse replaced as this is an OEM product. Logitech will not RMA it.

    Hope that helps!


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If you are using a wireless mouse, change the batteries and make sure you have a good line of site to the wireless adapter, and RESET the mouse by pushing the button on the wireless adapter. If it is an optical USB mouse please let me know, if any of the above worked. Thanks //D
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