Just opened my wireless keyboard and mouse installed the drivers off the cd pluged in the use wireless card supplied with them restarted the computer and nothing i went to the software clicked configure drivers and nothing

The Microsoft Wireless Optical Desktop 1000 hardware set includes the Microsoft Wireless MultiMedia Keyboard Version 1.1a, Microsoft Standard Wireless Optical Mouse Version 1.0a and the Microsoft Wireless Optical Desktop Receiver version 2.1a.
The receiver connects to your computer through a USB port.
The product installation CD that ships with the hardware set includes the software drivers that are required to install the Microsoft Wireless Optical Desktop hardware on your Windows computer.

Insert the batteries that are included with the hardware set in the keyboard and mouse.
The battery installation latches are located on the bottom of the hardware devices.
Place the product installation CD in your computer's CD drive.
The hardware installation wizard will open automatically.

Plug the receiver into an open USB port on your computer when prompted.
Follow the wizard to synchronize the mouse and keyboard with the receiver.
Close the wizard when it finishes to complete the installation process.

http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=058

Did your computer come with windows 8 or did you upgrade to windows 8. If you upgraded, you will find that many of your old drivers will not work with windows 8. You can connect to the internet and check for updated drivers. I upgaraded and had to completly replace my wireless card because the old one was not compatible with windows 8. You can also make sure that everything is pluged in and restart your computer just in case your devices have not been discovered by your system.

Computer components have become more reliable than ever. Although many parts are now integrated onto the motherboard, it may become necessary to add or replace a sound, video, or network card due to component failure or the need for improvement. Integrated components can be left in place, and the problem solved by installing a second card into an available PCI slot. If a component such as a network card fails it can be replaced easily and inexpensively.

WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL. http://www.kitchentablecomputers.com/static.php - rules Only work inside the computer case when the power has been switched off and disconnected. Never open the power source. Some of the below steps recommend removing physical parts within the computer. While in the computer it is highly recommend that you be aware of ESD and its potential hazards Turn off the computer and inspect the case. Remove the screws that hold on the removable side access panel. Remove the panel and lay the computer on the other side. Locate the network card. Inspect the rear of the computer to locate the network port. If it is a PCI-style card it will be the card with the single connection port on the rear face of the card. If it is a fixed part of the motherboard it will be located near the connectors for the mouse, keyboard, and USB ports. If it's a PCI card, remove the retaining screw and remove the card. Remove the PCI network card if present. Leave the case open and stand the computer back upright. Connect a keyboard, mouse, and monitor and restart it. Open the new network card and remove the installation CD. Insert the CD in the computer and follow the installation instructions. Shut the computer down again after the installation is finished. Lay the computer back down. Install the new network card in any available PCI slot. Replace the case and stand the computer back up. Hook up the keyboard, mouse, monitor, and a network connection. Restart the computer. Accept the default installation settings when the Windows Found New Hardware Wizard launches. Select No on the screen asking you to check for drivers online if it appears. The wizard should continue and find the newly installed drivers. Complete the Found New Hardware Wizard. Reboot the computer even if it does not ask you to. Open Internet Explorer, Firefox, or your favorite browser once the computer is running again. Ensure connectivity by trying several different websites. Hope this helps.

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Computer components have become more reliable than ever. Although many parts are now integrated onto the motherboard, it may become necessary to add or replace a sound, video, or network card due to component failure or the need for improvement. Integrated components can be left in place, and the problem solved by installing a second card into an available PCI slot. If a component such as a network card fails it can be replaced easily and inexpensively.

WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL. http://www.kitchentablecomputers.com/static.php - rules Only work inside the computer case when the power has been switched off and disconnected. Never open the power source. Some of the below steps recommend removing physical parts within the computer. While in the computer it is highly recommend that you be aware of ESD and its potential hazards Turn off the computer and inspect the case. Remove the screws that hold on the removable side access panel. Remove the panel and lay the computer on the other side. Locate the network card. Inspect the rear of the computer to locate the network port. If it is a PCI-style card it will be the card with the single connection port on the rear face of the card. If it is a fixed part of the motherboard it will be located near the connectors for the mouse, keyboard, and USB ports. If it's a PCI card, remove the retaining screw and remove the card. Remove the PCI network card if present. Leave the case open and stand the computer back upright. Connect a keyboard, mouse, and monitor and restart it. Open the new network card and remove the installation CD. Insert the CD in the computer and follow the installation instructions. Shut the computer down again after the installation is finished. Lay the computer back down. Install the new network card in any available PCI slot. Replace the case and stand the computer back up. Hook up the keyboard, mouse, monitor, and a network connection. Restart the computer. Accept the default installation settings when the Windows Found New Hardware Wizard launches. Select No on the screen asking you to check for drivers online if it appears. The wizard should continue and find the newly installed drivers. Complete the Found New Hardware Wizard. Reboot the computer even if it does not ask you to. Open Internet Explorer, Firefox, or your favorite browser once the computer is running again. Ensure connectivity by trying several different websites. Hope this helps.

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1 Check the information that came with your hardware for compatibility issues with the hardware specifications of the computer you are using or with Windows Vista. You can also check for compatibility issues online.

2 Attach the "receiver" on the keyboard or mouse port at the back of your CPU. The receiver should come with the wireless keyboard or mouse upon purchase. Usually, it is roughly three inches wide and three inches long. The computer will alert you to install drivers once it has detected the newly attached hardware. Insert the installation CD that came with the receiver or follow the installation wizard that pops up to install the device. If you do not have the installation CD on hand, Open a web browser and navigate to the manufacturer's website for the latest driver. Download it from there and install it to your computer.

dear sir
good day
please use the autorun CD rom that came with the
mouse etc.. to install the driver for them and then
connect the mouse etc..
and then do restart
thank you

Hello you should have a transmitter pluged into a usb port on your computer,There may be a button you need to push and hold down for a few seconds on this unit.there may also be a small hole on the bottom of your mouse you can push with the tip of a pencil. Doing this will reconnect your mouse to the computer.If this fails unplug the transmitter from the computer and shut it down reconnect it and restart the computer.

Restart the computer using the keyboard "Windows key" and leave the mouse plugged in the USB port. If it has a driver CD, install the software and drivers then restart the computer. Windows Xp should find the new device and make it ready for use. If you are using Windows Vista then you will need to go into your "My Computer" and then "Control Panel" and "Printers and other hardware" and then "Mouse" and click "Troubleshoot" If you are using a Laptop or notebook, disable your touchpad first then plug the USB mouse into port

let windows install the drivers for the software (mouse) or use the installation CD that came with it then restart the computer

doesnt need batteries does it dl latest driverers form website maker try ohter ports