Hi I am trying to switch my old Telrad Digital phone to this one. When i plug it in, it askes for the DN #. Which I then put in the DN number. It goes through but then another message comes up that says " REQ:BA2(8BUT)SAP ", and then thats it. The message doesnt go away, and no matter what button I press, it just stays there. How can I get this to work?

Of course it's possible, however, you need to turn off Auto Set Relocation. I'm not sure if it's an Administrator or only an Installer function.

There is a trick....and I've never tried it because I HATE ASR, if you unplug the old phone, move it to the original location, and wait at least 5 minutes, then unplug it from the original location and plug in the NEW phone before you plug in the phone you just unplugged, the new phone will become the old extension and your original phone will be unprogrammed. It also says you have to wait at least one minute before you can change the DN of a new phone, but that requires INSTALLER access.

Like I said......

Carl
.

The system has a built-in feature called "Set Relocation", which will allow you to move your phone to another active telephone jack in your office and the extension number, voicemail box, and all features will stay with your phone.

Have your system administrator turn on Set Relocation, or check your Norstar administration manual for programming details. Or, you can call your telecom service company and have them send a technician.

I have an Avanti 3015D Telrad Connegy phone and initially I had a "Prompt" number 124 and was told to use that when changing my MAIN greeting. Now the prompt has been deleted somehow and I cannot change my MAIN greeting (not personal greeting)...How do I get the system to "prompt" me again to enter the 124 so I can change the Main Greeting (and I'm not talking about "enter mailbox or password either....). Please help!

Haven't tried it.

On the newer norstar systems the T7208 and lower phones can not be used for programming.The T7316e phone has to be used for programming therefore feature 983 will only work on the T7316e set.To change local dn's you have to go into config programming and to change dn old dn then new dn.

http://www.oneringtelecom.com/DigitalProgrammer.html

Sounds like the main phone(221?) has an answer dn key on it.
To delete the answer dn key you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wantdelete the answer dn key from.i.e. if entension 223 is also ringing on 221 enter 221.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the next key (bottom right arrow) 4 times .
The display say ANSWER DNs.
press the show key (top right arrow)..
The display should ask for an answer dn number.
Press the SCAN key (one of the three soft keys near the display)
The extension that was ringing on this set should be listed here.
Press CHANGE til it says UNASSIGNED.
Press the release key when finished

To edit display name on LCD DKT3020-SD.

Follow this sequence:

Mode
Scroll
Enter passwork - 0000 is default
Hold
Hold (again)
DN ID (This is your phone extension #)

Old name should now be displayed. Hit page button to delete letters, scroll button for space.

Use characters for the the associated number key to enter desired name. For example if you want an "F" you would hit the 3 button 3 times. After your name is entered, press hold. Pick up and put down receiver.

YOU WILL NEED TO CONTACT YOUR MOBILE SERVICE PROVIDER AND HAVE THEM GIVE YOU THE PUK CODE FOR YOUR PHONE.

I called a phone company that deals with Telrad systems. They were able to walk me thru it.

The specific issue i was dealing with was changing the auto attendant hours. Once i tried the default password of 0000, i was able to use the Telrad IVM application successfully.