Question about Apple iPod MA446LL/A MP3 Player

1 Answer

Ipod 30gig plugged ipod that i bought from a friend into my lap top now its just says do not disconnect how do i get this to reopen

Posted by dovecove2 on

  • Anonymous May 17, 2008

    Plugged iPod into desktop & tried downloading music from filesto iPod. As soon as iPod is plugged in, it says 'do not disconnect'. Have gone through process of copying files to iPod, computer says it's downloading. iPod continues to say 'do not disconnect'. Have tried leaving for hours, even overnight. Files were never copied to iPod. I'd like to get some new music on it. Please advise. Mahalo, Jody Jones Maui

    [email protected]

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1 Answer

Ekse

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  • 13,435 Answers

Try a reset and a restore both explained on this page
http://www.fixya.com/support/r561901-ipod_problems_start_5_solutions

Reset on the top and restore on the bottom,

Let me know if that doesn't solve the problem.
If it does don't forget to rate as fixya.

Posted on May 16, 2008

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Have you already attempted to reset the iPod?
If not you will want to attempt that as your first step towards resolving this issue.
To do so you will need to simply press and hold both the center and menu buttons for at least ten seconds or until the apple icon appears on the screen.
If this does not resolve your issue please do let me know.
Also in the future if the iPod seems to be frozen on the do not disconnect screen, shut down the computer and reset the iPod before disconnecting it. Improper disconnection can cause hardware corruption.
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