Zenith 60" Plasma - Black Void with color spikes in upper right corner....
This Zenith Plasma TV is about 3 years old. Recently, this black void appeared with color spikes in the upper right hand corner. See attached photos. Could it be from a power outage or bad connection? How can I remove this void, if even possible? Please help. Thanks.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The TV should be still under warranty. Most of the flat panel TVs come with a one year warranty from the manufacture. I wouldn't mess with the to void the warranty.
The problem most likely is the buffer/scan boards on the bottom connected to the screen. It controls the vertical image on the screen. The other possibility is the plasma display panel is bad.
Go the warranty route first. This may get expensive to fix.
Turn off the TV then unplug it. Disconnect the cable connection and clean the terminals. If the stripes still exist, you have a bad TCP (tape carrier package). It is responsible in transmitting color information to the display panel from the X-Drive (A-Bus) Board. This is not an easy repair. Service of an experienced or a qualified technician is recommended.
I had the same problem. We replaced the Y Sustain board. It was under $200 and not at all hard to do yourself. Remove the back of the tv. Make sure you watch what screw goes where. You will see the board on the left side. The number should be on the bottom right corner of the board. Just watch how you removed the board making small notes as to what goes where. Its really not that hard and you can save 600$ or more
Unplug the tv wait a minute .Plug it in turn it on see if that fix the problem. these tv are computers and can go hay wire.just like a computer ,some times a reboot will fix things for a while.make sure you have a good clean source of power at the receptical and your not having power spikes or drops . Good Luck!
I would suspect bad solder connections allowing a ground to "float" It is a common problem with the model P42W24BX which I believe uses similar circuitry as your model. An experienced repair shop should be able to get you fixed up.