Maytag neptune washer

faulty fill valve

OK, this model has a known issue with a bad pump design. The bearing on the pump goes bad and will lock up. The burning smell is the belt trying to turn the pump. Look under the unit and see if you see rubber residue at the pump. Here is the pump to order. To replace the pump, tilt the unit back and remove the belt. Remove the back lower left side access panel. Remove the 2 hoses, then the 3 bolts that hold the pump down. Replace in reverse order. The pump is a new design it looks completely different but will last you the life of the unit.

I need more information can you tell me if the smoke smells like rubber burning or if it smells like electricity burning like the wires burning?

Sounds like the motor went out. Before trying to start it it needs to be inspected. If you are not comfortable opening up the cabinet then I would would recommend calling a service tech. If you need further assistance please let me know.
Ken

if you have a maytag neptune washer that ran up until now you got your money's worth,that's the machine that put maytag out of business,if it's smoking and ripping the boot it sounds like the tub bearing is gone and you'll have to replace the washer,if it's load in the spin like marbles are rolling around in it that's the problem,but i wouldn't put a cent into that machine.

sounds like a drive belt broke

lean it back and look at the belts.

Start with the capacitor. It has a funny smell when they go bad. The motor will smell bad as well when it burns up.

The drum belt could be rubbing on something inside. Does the dryer make a squeeking noise? Se if there are small rubber particles on the bottom, this will indicate a deteriating belt.

I believe we tracked it down to the pressure switch mounted on the drain pump. The device had a strong electrical burn smell and is positioned where it could easily have smoked the basket. We're putting the washer back into service and if I have a recurrence I will post the information. BTW ... Replacement was simple and the part was $26 including shipping.