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My Hotpoint side by side refridgerator is forming ice on the back wall of the freezer and the refridgerator side is not cooling as it should. I noticed an answer for someone who had the same problem with a Kenmore brand...is this the same solution for mine?
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Make it a habit to defrost it every week. You see, when ice forms around the evaporator tubes (which runs around the walls of fridge and freezer), heat exchange reduces (that means heat is no longer absorbed from the things inside the refrigerator) and cooling stops. See whether freezer walls or fridge walls are damaged. Do not use knives or any other sharp tools to remove ice. Do not forcefully remove items that are difficult to take out from the freezer. Defrost and remove them.
Either the repair guy did not wire up the heater correctly or he replaced the wrong part, if the heater was good it was likley to be the defrost thermostat...I would call the repair guy back to check.
is it side by side or freezer on top/bottom...check to see if the fan inside the freezer is running when the compressor is running..also check to see if ice is covering the evaporator coils.. the freezing should be even with a thin layer of ice/ not partically melted..sometimes the ice forms in the vents and stops the air flow...to review...check and see if fan is working in freezer check to see if vents are clogged......good luck!!
if there is frost present on the rear vertical wall of the freezer compartment then the defrost function is broken and needs to be repaired the freezer is like an ice block and yo get cooling up to the refridgerator compartment air has to be able to flow and that can't happen if the frost is not eliminated
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