We are having difficulty when trying to intercom an extension when pushing the extension button from the receptionist desk. Please advise how we can program this button so that we do not have to dial the extension when intercoming.

Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Central telephone Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.

Press feature "00" to logout

Partner ACS systems come with Centralized programming instructions. Most of them starting with Feature 00 Left Intercom twice and Right Intercom. When you dial an extension, the lights will be solid or blink according to how it's programmed and you press each button to turn on or off or delay ringing.

Your system administrator should have a book.

Carl

A couple of ideas. Have the receptionist call you and verify that they are really at the extension you're calling. Then make sure you turn on Call Waiting Intercom on that phone. From the intercom on the reception phone, dial *7311 for Intercom and *7321 for Outside lines.
Now the phone will soft ring and visual indication when you get a second call if you're phone is busy.

If you've mapped a button to ring the receptionist and it's not working, you may have unprogrammed the button. That's reprogrammed by PROGRAM, the button and 1 plus the extrension (usually 101) and STORE or ENTER to save. PROGRAM exits programming.

Carl

Feature **266344
Password 266344
Terminal & Sets
Press Show (Top Right Button)
It will Ask Extension Number
Change to Appearance & Ring

Well, this one is kinda tricky. If the receptionist knows there's no one there, they can use VoiceMail Transfer.

From the phone, the user can set CF Busy or CF Busy/No Answer with the following codes on the intercom:

Do Not Disturb *7101 / Cancel *7100

Call Forwarding (FWD)

– Both Calls *710
– Outside Calls *711
– Intercom Calls *712


2 (All calls) + phone no. + #/
3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.

So, if your voice mail is 500, you would dial *7105500# to set CF B/NA for intercom and outside calls.

The last piece of the puzzle is the timing. That's *713 (00-99). Start with 24 (4 rings) and go from there. If it hits the receptionist before the forward takes place, you probably have to adjust the recall timer for call transfer, a system program.

Carl

press the mode button 5 times and then use the jog dial to get the * down to nothing.
your phone should no longer ring.

Those are 2 very different questions. Since you both have display phones, look at them. A 7731 on a TA system changes state with the * button. There are 3; Extension, Time, Time & Date.

When she calls you, your Auto Answer button is probably lit. Press it so it turns off and haver her call you again. It should ring, but not always. The button can control a couple of things, according to programming. Now, have her press her AA button until it lights. Now call her. Voice call?

If none of this works, please provide your cabinet model number. It's listed on the side of the cabinet where all the phones plug in.

Carl

Yes you are doing it right, but make sure when programming a button with another users extension, you are pressing the LEFT intercom button.

Feature 00
press the button to porogram
LEFT INTERCOM 13
feature 00

that programs extension 13 on that button....

From extension 10 or 11

Feature 00
Left intercom
Left intercom
Right intercom
enter the extension you want to modify
press the left intercom
Enter the name.
When finished, press feature 00 to exit programming.

From Ext 10 or 11.
Feature 00
Left intercom
Left intercom
Right Intercom enter extension number
right intercom.
Enter the name