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From the Kenwood manual:
Something is wrong with the disc magazine. Or the unit is malfunctioning for some reason. 99 E:
Check the disc magazine. And then, press the reset button on the unit.
If the "99E" code does not disappear, consult your nearest service center.
I hope the rest works for you.
there are small drive belts that provide the power to operate the different parts to eject the CD magazine, i suggest you remove the covers and check these belts for slack/strech, it is a common reason for this problem
Hi Open top cover, if the empty magazine was left inside the cd trays it can slide out into the playing area and jam the unit, check it like that anyhow. Sometimes you can see a small metal tab to release the magazine. However Error1 means Battery inside CD Changer needs to be replaced. And NO CD.CD error message means No CD in magazine or no magazine in CD Changer.
To fix the problem, disconnect the CD changer. take off the top plastic slide cover, with a small screwdriver slowly move the gearing so that the CD disc holder will move back to the load - unload position. Pop out the CD holder. Replace unit, reconnect the optic and power lead, switch on radio and the unit will work again. grease the moving parts with light lubricant.
Ok..just happened to me. I'm a tinkerer so it's assumed that everything is out of warranty.
The low down and skinny is this. The last disc holder is stuck on the metal changer tab, preventing the magazine to eject.
1. Remove the six screws on the left and right sides.
2. Use a small flathead screwdriver to GENTLY pry off the front Alpine CHM-S620 plastic facia.\
3. On both left and right sides, collapse and push in the rubber suspension mounts.
4. Carefully remove the vertical/horizontal mount springs.
5. Gently pull off the data cable ribbon.
6. Flip over the changer unit. Use a coathanger to gently push the cartridge back into magazine.
**You may damage the cd and last holder. Small price to pay to get things back to working order though.
You may also have to wiggle the last cd holder to get it over the metal lip.
7. Reassemble in reverse order.
8. Change out that last cd cartridge so it doesn't jam again.
Good luck.
CD ERROR DISPLAYS
CD Changers
E01:
The disc magazine is not inserted in the cd changer
E02:
No disc is inserted in the disc magazine
E04:
The disc is dirty, or the disc is inserted into the disc magazine
upside down
E99 RESET PROCEDURE:
Remove CD magazine by pressing eject button on changer.
Remove all discs from magazine and re-load empty magazine into
changer. Using the Radio RESET CD system by pressing and
holding the “ON”/”POWER” button for about ten seconds, or in
earlier models the “EJECT/6” button.
FM/RF Remote Controls
E99 RESET PROCEDURE FOR REMOTES:
Remove disc magazine from changer by pressing eject button.
Remove all discs from magazine and re-load empty magazine into
changer. Press RESET button on interface unit
WAIT:
The temperature is exceeding more than 55c(130f) and the cd
changer cannot be operated. When the cd changer cools off, this
wait disappears. When the RESET button on the interface unit is
pressed, this WAIT appears for a few seconds
IF THESE ERROR CODES STILL KEEP APPEARING
CONTACT YOUR DEALER.
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