Message lights blinks when phone rings but doesn't stay lite when store messages are waiting.

Store Messages are probably not recorded in the mailbox that is associated with the phone. Instead, they are probably in the General Delivery Mailbox or a mailbox associated with an ICD group.

Making it possible for the GDM to turn on a message waiting lamp is something that needs to be done when the system is first installed. Changing it later requires the entire voice mail system to be cleared, unfortunately. It is one of those things we always do for our customers, but most dealers do not.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.