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If it has been setting without use or maintenance for several years, the oil has probably thickened and is preventing things from moving. Consult your owner's manual, page 64, clean and use fresh oil recommended by the manufacturer--apply 1-2 drops of oil each place. There are internal spots that should probably be oiled as well, which you may want your repairman to service. A hot handheld hairdryer directed into the internal mechanics of a sewing machine will help loosen old oil, so it may work on a serger too. Or, you can set the serger near a heat source, ie radiator or heater (not TOO close) for a period of time to give it time to warm up.
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