This machine has a reservoir that holds about 2.5 pots and keeps them at brewing temperature. Therefore you should pour in 3 pots (with a pot in place under the filter basket) until water flows from the basket. Then, and ONLY then, it is safe to plug in the brewer. If you plug in the brewer BEFORE filling the reservoir you will burn up the heating element and will have to have it replaced.
After the initial filling and heat up (about 20 minutes) you are ready to pour through a pot of COLD water through and brew.
Do I have to replace this thru bunn or is this a part I can find somewhere?
The best thing to do would probably be find an authorized service provider in your area and ask them to sell you the parts... or go ahead and pay them to replace it. It depends how much your time is worth... for them it will probably be a hour to an hour and a half. For someone without much experience at that particular replacement, probably two to three times that long.
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