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I received my scale and my first weight reading was really wrong. What happened?
The scale may need to be initialized. This process is necessary because the scale was moved during the shipping process. Initializing the scale "re-seats" the internal parts allowing the scale to find the correct "zero." Here is how to initialize your scale:
Place the scale back on a hard surface floor.
With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
Wait for the scale to turn off again.
Step up onto the scale for a weight.
Or, your scale may be on an uneven surface or on carpet. Be sure to place your scale on a hard, flat surface to get an accurate weighing.
Taylor digital scale, Model # 5721F
Taylor electronic scales are designed to measure your personal weight, as well as your body fat and water weight. Your scale will measure in either pounds or kilograms, indicating your weight to the nearest ounce or gram. You can use the scale as a weight only device or you can take advantage of its bells and whistles by completing the programming process. The scale will store data for up to 10 users. Setup takes only a few minutes.
Set the scale to your choice of kilograms or pounds. The default measurement for the scale is pounds/inches. To change this setting, change the switch on the underside of the scale to kilograms.
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When you step on it and get the err1 message step off wait a few seconds
and step back on, remember that while the scale is processing your
weight you MUST remain STILL. Good luck
Here are the basic ERR messages and their meanings:
Error 0: Initialization
Error 1: Instability (scale is on an uneven surface ex: carpet)
Error 2: Unit may have been jarred or unit was overloaded (customer went over the maximum weight capacity)
Error 3: Contact error (Feet were not wet for Body fat reading, feet aren’t big enough to reach sensors)
Error 4: Body fat is out of range
Error 5: Water is out of range
I got an ERR2 message and now the scale doesn’t work. What should I do?
The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
Remove the battery from the scale.
Sit the scale on a hard surface floor.
Step up onto the scale, stand still for about 5 seconds and step off the scale.
Re-install your battery.
Place the scale back on a hard surface floor.
With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
Wait for the scale to turn off again.
Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.
The sensor has been worn out or has been pushed past it's weight limit. When you get on it, it pushed the sensor past the point of working... When she gets on it, no problemo...
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