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It has to be programmed from extension 10 and from the phone. One sets the destination and the other sets the button. Technically, you can do everything from the main phone, but it's easier to do the system programming from the main and the extension programming from the extension, that way you can see the button you're assigning to the feature.
This has to be done from extension 10 or 11
Feature 00
Left Intercom, Left Intercom
#206
Line 01
Press 2 (not assigned)
Do same for all lines.
Your incoming calls will bypass auto attendant.
Cheers
Partner, all releases.Examples Receptionist Call Routing. If you want calls to be answered
by the receptionist first, set the lines at the receptionist's
extension to Immediate Ring and the lines at the users' extensions to
No Ring. (This is the factory setting) Receptionist Backup. If you want all calls on a line to ring
directly at users' extensions -with the receptionist providing backup
-set the line at the users' extensions to Immediate Ring. Then set the
line (or lines) at the receptionist's extension to Delayed Ring. An
incoming call that is not answered by a user within 20 seconds will
also ring at the receptionist's extension. Programming
To change the way outside lines or pools ring at an extension:
Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
Enter the number of the extension to be programmed for Line
Ringing. The green lights next to the line or pool buttons on the phone
show the current Line Ringing settings for all lines assigned to the
extension. (If a line is not assigned to a button, the green light next
to the button is off.) The following ringing options can be shown by
the green light next to the line button.
Immediate Ring - on steady
Delayed Ring - flashes slowly
No Ring - flutters quickly
To change Line Ringing for any line, press the line or pool button
until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
you have to put all phones into a ringing group first.
From extension 10 or 11
Feature 00 Left intercom Left intercom Press #502 At the group prompt, enter the group number you wish to use (1-4) At the extension prompt, enter the extension number you wish to add to the group It will say 1-assigned or 2-not assigned Press 1 to assign it to the group Repeat for all extensions Feature 00 when finished
Now, to page the group, you will press "Intercom *7x (where x is the group number)
Example, Intercom *71 to page group 1
If you wish to put that on a button, you must go to each phone.
At each phone... Press Feature 00 Press the button you want to program Press the LEFT intercom button and *71 (for group 1) Feature 00 Repeat at each phone you want the button on.
if you can not transfer a call to voicemail, there isnt a mailbox made. If you transfer a call and it doesnt go to voicemail, then there isnt a mailbox OR it isnt assigned to the voicemail group.
To assign a phone to go to voicemail (if there is a mailbox made) at extension 10 or 11 press feature 00 LEFT intercom Left intercom #310 (auto VMS cover) group 7 enter extension number. If it says 2 not assigned, press "1" so it says assigned. Press feature 00 when done.
If it still does not work, you need to build a mailbox. Will need to know EXACTLY which voicemail it is in that case.
If you call the extension internally, does it just ring no answer?
You will need to go into programming: At extension 10 or 11: Feature 00 Left interom twice. #310 enter the extension you are having a problem with pres the 1 button the display will say 1-Assigned Feature 00 to exit.
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