Can't disconnect I can't seem to disconnect my device from Rhapsody or from just using the Safely Remove Hardware option. It says the device may not be disconnected now, try later. I'm afraid to just unplug it!

Are you using the Safely Remove Hardware option? There should be a little icon in the tray that allows you to remove the drive safely. Alternatively, you can right click on the drive letter in My Computer and click Eject and/or Safely Remove to make sure Windows really does write your files to the disk. If that doesn't help, try reformatting the drive; if it still won't work, you probably have a defective drive, and you should try and return/replace your device.

If you are using a version of windows, there is an icon in your system tray(bottom right hand corner of your monitor) which you should use to disconnect your device. If you let your mouse cursor glide over each icon, it will give you a brief description afte a second or two, The one you are looking for will say "safely remove hardware" or something to that effect. Click on it, if you have more than one device here, those options will pop up. Click on the one you intend to disconnect and wait a minute:you should be notified when it has been disconnected.

Hope this helps!

Hi, I hope you have connected your nano to the PC thrught itunes. it's very usual to remove the USB devices from PC with safely remove hardware option at the right bottom of windows. in case of itunes they hace included the option as Eject in itunes which should be done to avoid data loss and proper disconnection of device from the PC. this is not a problem.

"removing my usb stick" - This seems like a statement, not a question.

That said, the biggest problem people have removing the USB stick from a computer is that they fail to unmount the drive before removing it. In Windows this can be done by left clicking the "Safely Remove Hardware" icon in the task bar, clicking your device, and then waiting for it to tell you that it is ready. With Mac and Linux you just right-click and unmount the drive.

Either way, not doing this can wipe your USB drive or corrupt your files.

if you know it is done transfering the data you should be able to remove it safely even if that message pops up.

why not try to use a separate program to safely remove the drive.

download here

what is it?
USB Safely Remove is a USB device manager. It saves time and extends user abilities on active work with flash-drives, portable drives, card readers and other gadgets.

post back and let us know.

not really, you may be able to select the option, if you right click on the drive in my computer, but they don't always disconnect the hardware anyway, so just remove it as lons as you know there is no activty

It is not designed to show up as a Removable Disk in MTP mode, therefore it wont show up in the Safely Disconnect Menu.

If you are using Windows Media Player to transfer, as soon as the SYNC is complete, it says "ok to disconnect". You can disconnect without any problems.

If you are using Rhapsody, or the Best Buy Digital Music Store, you can right click on the device in the Sources Menu and select Disconnect.




Best of Luck,

Uninstall the MTP device in your hardware device manager, or remove it using add/remove hardware in control panel

Then:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor