Question about GE JVM1790 Convection / Microwave Oven

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I have a GE Profile convection/microwave oven, Model No JVM1790 BKC01. One of the plastic clips that holds the oven rack in place caught fire. Location of clip is top front right hand corner next to the control panel. The clip is still there but is badly burnt. Any ideas as to possible cause and if the solution is to have the clip replaced?

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Most rack support problems I have seen are from food splatter or grease getting around the support and even seeping behind it. Once it starts burining it must be replaced. It is really important to keep the area around them clean and dry and free from food splatter. A Microwave cannot tell what is on a plate or on the wall or rack support, and every food particle cooks each time the unit is run, until it turns to a carbon deposit and starts to attract the microwave energy and starts to ARC to that point.
Then it burns up the part it is arcing to. Have to replace support and scrub the area and inside of the cavity perfectly clean.

Posted on Oct 26, 2017

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MicrowaveSvc

William Miller

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SOURCE: burnt hole in microwave

Is the hole actually bigger than it originally was or is it just empty because the rack support got burned up & discarded?

The rack supports / rack holders can be ordered. The part number is WB06X10140 (or WB6X10140) and they're less than $5.00 each. You can find them in stock here.

If you install a new rack support in the hole, then any gap or hole around it can allow grease to accumulate, and that can lead to arcing. But you can seal it safely & easily.

Once the support is installed and everything is squeaky clean and dry, you can apply a small amount of silicone caulk into the gap or hole.

Let it dry it overnight with the door open, then use a razor blade or X-acto knife to gently trim away any excess caulk.

That would be a really good fix.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jun 08, 2008

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