2wire 1800HG Router (RG1800HG00) Logo
Posted on May 11, 2008
Answered by a Fixya Expert

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Unable to actually connect to the internet?

I have a 2wire 1800HG wireless router that I am using through an ethernet internet connection. It works just fine with my desktop computer but when I connect the wireless connection on my laptop it connects just fine but doesn't is like it isn't actually connected to the internet because it won't let me do anything on the internet in any different programs. I was thinking that it could be the wireless card but my computer works just fine on other wireless networks elsewhere. Please help. Thanks.

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  • Expert 47 Answers
  • Posted on May 11, 2008
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Joined: May 09, 2008
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Have you tried restarting your router? If not, try unplugging the ac power from the router, wait 30 seconds, and plug it back in. That will usually take care of this problem. If that doesn't work, you can try going into "manage your wireless connections", delete your wireless network from the list, then reconnect to your network.

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Red light

Can any computer connect to the internet?
You said you connected the computer with the cable to the 2wire using an ethernet cord, did it go to the internet?

Do you have a modem connected with the 2wire? (not a computer modem)

Do you have the DSL package or Cable package from Time Warner?
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