HP Photosmart C4280 Aio Printer Logo
Posted on Sep 03, 2010
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I am using windows Xp and I have an HP Photsmart C4200 printer that I just connected and it keeps saying usb not connected when I try to scan. Everything is connected because i just printed but the scenner is not working. HELP!

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  • Expert 44 Answers
  • Posted on Sep 03, 2010
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Reinstall printer drivers and try again.
Change usb slot

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  • Posted on Sep 03, 2010
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My HP Photosmart C4200 All-in-One won't scan. It keeps giving me a message, USB not connected but it is because I can copy and print. HELP!

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I would suggest that you uninstall, cold boot, and reinstall. Be sure to follow the instructions closely....
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C4200 - says USB not connected when trying to scan

This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.
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Use the scan commands from the HP device manager, not the printer.
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HP connection trouble

a connection without a driver isn't complete go to www.hp.com select the product , search for the drivers and than it will by BOG not only bong but also scan and print
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Trying to scan, but keeps on saying "USB not connected" BEWARE SPAM NUMBER 1-800-532-4187

I had the same problem.  The thing is I was pressing the scan button on the printer and getting the lovely "USB not connected" message.  However, if you open the printer icon in the dock (Mine is "HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan," voila!  presto! and all is right with the world again.  
Yes, it is obnoxious that HP made a defective scanner button, and I may download the driver again when I get a chance.  But yay for quick fixes!
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