Hello,
you would need to set the correct length for the barcode, there are several settings at the page 186 of the Product Manual located here http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=5880807apdf
The options are One Ddiscrete Length, Length Within a Range or Any Length. Please select one of them by scanning the approriate barcode.
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