Water Leak I have a Jenn-Air Side by Side Model # JSD2789GE Water is leaking unto the floor of the freezer compartment

If you have your freezer overfilled especially where the vents are at it will cuuse moisture don't know if this will help but I had the problem

The water is from the melted frost of the defrost cycle. The drain at the bottom of the back wall of the freezer is blocked so instead of the water draining into the pan where it will evaperate,it's pooling on the freezer floor and freezing, in many case when the floor indent is full the water will leak onto the floor.By pulling the refrigerator out from the wall,there will be a tube behind the service panel on the right side when looking at it from the rear,that tube can be removed and cleared,then clear the nozzle it connects to inside the freezer.

I hope this helps you to stop the leak,
Gene

Hello,


The water is from the melted frost of the defrost cycle. The drain at the bottom of the back wall of the freezer is blocked so instead of the water draining into the pan where it will evaperate,it's pooling on the freezer floor and freezing, in many case when the floor indent is full the water will leak onto the floor.By pulling the refrigerator out from the wall,there will be a tube behind the service panel on the right side when looking at it from the rear,that tube can be removed and cleared,then clear the nozzle it connects to inside the freezer.

I hope this helps you to stop the leak,
Gene

HI,OPEN THE FREEZER COMPARTMENT CHECK IF THE DISP ICE DOOR IS CLOSIN PROPERLY ALSO CHEK THE ICE MAKER FOR WATER LEAK,IF HOT AIR IS FILTERING THRU THE DISPENCER ICE DOOR WILL MAKING THE ICE BUCKET ICE TO MELT AND LEAK WATER,IF YOUR ICE MAKER IS BAD WILL LEAK WATER, IF YOU CAN'T FIND THE PROBLEM GET EXPERIANCES SERV TECH TO DIANOST THE PEOBLEM..

Look in the freezer floor to see if you have ice built up and over flowing into the floor. If so you have a clogged drain line which is located in the freezer behind the lower basket in the litttle gap at the bottom of the back wall. If you don't have that, the water line that runs to the water in the door is located at the front left side as well and you can get to that by pulling off the bottom piece of plastic that runs along the bottom of the whole machine.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

most likely you have a plugged and frozen defrost drain. check behind the bottom basket of your freezer section to confirm this you will find alot of ice build up. to repair you self:

• unplug refrig.
• unload freezer section
• remove rear access cover (on jenn-air's there are 2 screws about mid way up they are painted white and arent very obvious).
• clear all ice
• flush drain hole with warm water. ( i use a turkey baster filled with hot water to get best results)
• reassemble unit
• reapply power

this should stop your water leak. thanks Peyton

Clean the drain pan and drain line in the back of the freezer section underneath the evaporator coil. Make sure water drains when you pour it in.
Good luck! :)

Vlad
First Choice Appliance

Check the fill tube to your icemaker and see if it has ice in it or in the fill cup to the icemaker. Most of the time when this problem happens it is the icemaker spraying the water. It could also be a bad module on the icemaker which can get stuck in the fill position and spray water all over the freezer.

this quite simple, inside the freezer compartment lower half there is a removable inspection cover, or what you may call the rear interior wall. remove this cover/wall and underneath the cooling coils is a drain hole for the defrosted water to escape to the pan located under the refrig. This hole is obviously blocked with some object, possibly just ice. As it is blocked the defrosted ice in the form of water cant exit the normal way so it is over flowing onto the freezer floor. everytime the defost element comes on more water will leak. solution is to clear the drain hose possible with hair dryer , or gently running a firm but flexible plastic tube through the drain tube to push any blockage on through. This has to be done very slowly and carefully.

Apparently it is the drain behind the freezer panel on the inside and it is blocked. It needs to be unblocked and cleaned. You remove the food and the rear panel on the inside of the freezer. With a hair dryer (carefully) remove all ice build up and then unblock the drain line going to the pan under the refrigerator. The drain line can be cleaned with bi-carb and hot water (not boiling).