Unit will not power on. Fuse is okay. Will not power on or charge wwith either USB or car charger. Can you help or att least give me factory tech support phyone #?
I just called tech support at 1-800-800-1020 and I was told that the battery on the unit may be so low that it won't power on even with a power source. The unit actually uses more power than it's taking in from the car charger. I was told to plug it into the computer using the USB cable and give it a few hours to replenish the battery. Apparently it should be plugged into the computer ever so often to keep the battery from getting too low.
Saw this somewhere else so thks to poster. Was skeptical but...had same condition, dead no power on with either car charger or USB. Went away for 4 or 5 days and left the unit inside unplugged. Just before tossing it, plugged in the USB and up it came; connected to computer. Allowed it to fully charge. Been working fine for a month now. Orig poster said it's something to do with the battery getting into a wierd state. FWIW, give it a try.
I had the same problem: unit worked fine one day, then suddenly would not power no matter what I did. It would also not be recognized by my computer when plugged in via USB. So I removed the faceplate & tried RESET, but still nothing. On the idea of my battery being low, I tested it (it had 2.7 out of 3.7 V), then tried unplugging the battery plug and plugging in the USB WHILE the battery was unplugged. VIOLA! It came right up. I'll leave it plugged in via USB for a while before reassembling & putting back into the car.
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Garmin will not power up
Mine did the same thing. my girlfriend was using it and it went black and won't power up
After using it for a year the same problem, will not power up
Won't power on with USB or car adapter.
Mine won't power up either. Had it a year.
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